Frequently asked questions.
Everything you need before your first swing analysis.
About Cole
What is Cole?
Cole is an AI tennis coach. Upload a forehand or backhand, and Cole gives you one priority focus and a short cue to practice. You can also ask about tactics, drills, movement, match preparation, and the mental game.
Can I use Cole without uploading a video?
Yes. You can chat with Cole about your game without uploading a clip. A video is only needed when you want a swing analysis or a recheck.
Swing analysis
What does Cole analyze?
Cole analyzes a visible forehand or backhand swing and gives one priority focus with a simple coaching cue.
What makes a good video?
Use a short, clear clip filmed from behind the player that shows the player and the full swing. A phone resting on the fence is enough.
What is a recheck?
After you practice your focus, upload another clip of the same stroke. Cole compares it to your previous analysis and tells you whether the focus is improving, fixed, unchanged, or unclear.
Pricing
What is included with free access?
Free access includes one swing analysis, one recheck on that swing, and 20 coaching messages. No card is required.
How do analysis and message credits work?
Every swing analysis uses one analysis credit. On paid plans, a recheck also uses one analysis credit. Each message you send Cole uses one message credit. Your remaining allowance is shown inside the coaching app.
Are paid plans available now?
Yes. You can choose Starter, Premium, or Unlimited on Pricing. Checkout and subscription management are handled securely by Stripe.
Privacy and your account
What happens to my video and saved sessions?
Cole removes temporary copies used to generate your feedback after the analysis finishes. Your saved session contains the coaching result, not a playable source video. Cole may retain a separate protected copy to improve its coaching models. Read the Privacy Policy for details.
Can I delete my account?
Yes. You can permanently delete your account, saved analyses, and chat history from the account controls inside the coaching app.
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